Privacy Policy

Last updated: October 23, 2026

Mad Men Studio ("we") provides an automated assistant that replies to private messages and public comments on Facebook Pages we manage on behalf of our clients (for example Nzoko Transport). This policy explains what information we handle and how.

Information we collect

• The text of private messages you send to a Page that uses our assistant, and the replies it sends you.
• The text of public comments you post on that Page's posts, the name shown on your comment, and the replies (public or private) our assistant writes.
• The ID that Facebook assigns to you for that Page. We do not receive your email or phone number unless you type them in a message.
• The content the Page itself publishes (post text, images, videos), so replies match what the post is about.

How we use it

• To generate replies to your messages and comments and remember the context of your conversation.
• To let the business's staff read the conversation, check replies before they are posted, and take over when a human is needed.

We do not sell your information or use it for advertising.

Who we share it with

• Meta (Facebook), which delivers the messages.
• Our AI provider, which processes message text to write replies. It does not use this data to train its models.
• The business whose Page you messaged.

How long we keep it

Conversation history is kept for up to 12 months so the assistant and staff have context, then deleted.

Automated replies

Replies are written by an automated assistant. You can ask for a human at any time.

Deleting your data

See our data deletion instructions.

Contact

Questions: madmenstudiocg@gmail.com

En français

Mad Men Studio fournit un assistant automatique qui répond aux messages privés et aux commentaires publics sur les Pages Facebook de ses clients (par exemple Nzoko Transport). Nous conservons le texte de vos messages et commentaires, et les réponses de l'assistant, jusqu'à 12 mois, pour garder le contexte et permettre à l'équipe de reprendre la conversation. Nous ne vendons pas vos données et ne les utilisons pas pour la publicité. Les réponses sont automatiques : vous pouvez demander à parler à une personne à tout moment. Pour supprimer vos données, écrivez « supprimer mes données » à la Page, ou envoyez un e-mail à madmenstudiocg@gmail.com.